Solution Detail
BestPerf Network Quality Measurement + Flow Hunter Network Traffic Analysis
For long-term link operation and SLA review, correlate RTT, loss, jitter, micro-outages, retransmissions and real session evidence.
Main Test and Analysis Tools
Products
2
Scenarios
6
Evidence
PCAP
Why
Intermittent stalls, timeouts, choppy meetings, slow database synchronization, unstable cloud access or peak-hour failures can occur despite normal interface status and bandwidth charts. Causes include increased RTT, directional loss, jitter, micro-outages, routing changes, QoS policies, endpoint congestion or retry amplification.
Ping or a single iperf run is insufficient for long-term SLA reviews. BestPerf maintains active baselines for RTT, directional loss, jitter, micro-outages, TCP goodput and quality under load. Flow Hunter observes real sessions, retransmissions, handshakes, DNS/TLS/HTTP stages and event windows, supporting retrospective analysis and PCAP forensics.
Topology
How
Run scheduled BestPerf tasks across circuits, headquarters/branches, data centers/clouds, primary/backup links or carrier handoffs. Measure RTT, directional loss, jitter, micro-outages, TCP goodput and load quality during peak, quiet, maintenance and critical business periods.
Connect Flow Hunter at a circuit boundary or mirrored core switch. Observe sessions, retransmissions, failed connections, protocol timings, top hosts and abnormal windows. When BestPerf baselines change, check whether real traffic shows concurrent retries, timeouts or protocol errors.
Unify RTT spikes, loss, jitter, micro-outages and session anomalies on a timeline with direction, affected hosts/apps, protocol stages and PCAP evidence. Locate the likely domain: carrier, cloud entrance, enterprise exit, application, DNS/TLS or endpoint.
Review BestPerf curves and Flow Hunter sessions by time window after a fault. Export PCAP extracts, abnormal sessions, retransmission statistics and protocol-stage screenshots for SLA reviews, supplier collaboration and internal investigation.
Product Stack
Tool Combination
BestPerf
Actively measure RTT, directional loss, jitter, micro-outages, TCP goodput and quality under load to establish link baselines.
Flow Hunter
Capture passively through mirrored ports or TAPs for L2-L7 analysis, session investigation, protocol-stage diagnosis and PCAP export.
Result
RTT, loss, jitter, micro-outages and TCP goodput become persistent, comparable and reviewable baselines rather than temporary troubleshooting data.
Provide active measurements, real sessions and PCAP evidence from the same window when carriers, cloud providers or internal teams disagree on responsibility.
Flow Hunter observes application state during faults and retrieves session and protocol evidence afterward, reducing the risk of missing the incident.
Deliver more than throughput or delay figures: include topology, parameters, timelines, quality curves, key sessions, anomalies, PCAP extracts and retest results. Development, testing, operations, vendors and customers can discuss the same evidence rather than relying on screenshots, verbal descriptions and repeated debate.
References
Next Step
NetAccura can create a test topology, parameter table and POC plan based on your links, models, application protocols, available PCAPs and SLA goals.